Shell Vacations Club & RCI FAQs re: Resort Closure & Points Usage *important read*

Laurie KennedyNews - Members Only

For Deeded Only Owners with a direct RCI Membership Account, please contact RCI Owner Services @ 1-800-338-7777.

For owners who are members of Shell Vacations Club (SVC Points Owners), please review the attached FAQ we received from Tim Dierks, Director, Club Management, WorldMark and Shell Vacations Club. 

  • We understand many of you are still unclear how to use your remaining points and/or what will happen to them when the Carriage Ridge resort closes.    Since each of your situations may be different (e.g. only own at CR/CH or also own at another SVC resort), please read through the FAQs to understand the differences, especially as it pertains to your SVC/RCI account.
  • SVC FAQs re: Resort Closure and Remaining Points Usage as of 2020Oct30 pdf

NOTE : This FAQ will also be posted on the BDO website this coming week @